Contact Us

    Get in touch

    Our team of NAATI certified translators is here to assist you with all your translation needs.

    NAATI certified translator on the phone assisting a customer

    Have any questions for us?

    All Prices displayed online

    No need for quotes! All prices are clearly displayed on our Pricing page. No need to email for quotes!

    Turnaround Times

    Usual turnaround is from an hour to 1-2 business days, depending on the service selected.

    Document Submission

    No need to drop documents off! Simply scan or take a photo of your documents and upload via our secure AcudocX platform.

    NAATI Certification

    All our translations are NAATI certified as required by Australian government departments.

    Contact Information

    Call Us

    1300 521 547

    Monday – Friday, 9am – 5pm AEST

    Online Service

    We provide a 100% online service, serving clients across Australia and New Zealand.

    Translation Submission Times

    Our online ordering system is available 24/7. Your translation will be offered to our panel of certified translators as soon as you finalise the order - day or night.

    Contact Form

    Your message will be sent to info@expresstranslations.com.au

    Our team aims to respond within 1 business day.

    We respect your privacy. Your information will not be shared with third parties.

    Frequently Asked Questions

    Quick answers to the most common questions about contacting us.

    How quickly can I get my document translated?

    Our self-service extract translations have a standard turnaround from 1 hour, while full translations typically take 2-3 business days. These are standard timeframes, not guaranteed delivery times.

    Are your translations suitable for Australian authorities?

    Yes, all our translations are completed by NAATI credentialed translators and are suitable for submission to government authorities, universities, and organisations across Australia and New Zealand. Final acceptance remains at the discretion of the receiving organisation.

    How do I submit my document for translation?

    You can upload your document through our secure online ordering system 24/7. We accept PDF, JPG, or PNG files — simply scan or take a clear photo of the document.

    Where can I find your pricing?

    Our prices are fixed and transparently published on our pricing page, starting from $44.95. We do not provide custom quotes as all pricing is listed on our website so you can get started immediately.

    Need a Fast Translation?

    For urgent translations, use our self-service option. Most translations are completed in under 1 hour during business hours.

    Contact Us
    Customer support representative